Legal
Contact and complaints
Who we are, our food licence, and how to make a complaint if something has gone wrong.
On this page
Who we are
- Business
- Benaam Kitchen, a delivery kitchen in Kanpur
- Address
- 51/43 P, Ramganj Road, Naughara, General Ganj, Kanpur, Uttar Pradesh 208001
- Phone
- +91 93502 91675
- Open
- 10:00 am to 10:00 pm, every day
- FSSAI licence
We are not registered for GST, because our sales are below the limit that requires it. So our prices and bills do not include GST.
Something wrong with an order?
Call us first on +91 93502 91675. Most problems are sorted on the phone. What we refund, and when, is on our refunds and cancellations page.
Making a complaint
If a call has not fixed it, you can complain to our grievance officer. It can be about an order, a refund, a payment or anything else on this site.
- Grievance officer
- Role
- Owner and Grievance Officer
- Phone
- +91 93502 91675
We will confirm we have your complaint within 48 hours, and sort it out within one month. Please tell us your order number if you have one.
If you are not happy with our answer, you can contact the National Consumer Helpline on 1915 or at consumerhelpline.gov.in.
Complaints about your personal data are covered in our privacy policy.